Privacy Policy
Last updated: March 2026
Introduction
Ark Quests ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number
- Travel preferences: preferred dates, destinations, number of guests, quest interests
- Communication records: messages you send us via our contact form, email, or WhatsApp
- Usage data: pages visited, time spent on site, browser type, and device information (collected automatically)
How We Use Your Information
We use your personal information to:
- Respond to your inquiries and plan your travel experiences
- Process and manage your bookings
- Send you relevant travel information and updates about your trip
- Improve our website and services based on usage patterns
- Send occasional marketing communications (only with your consent)
Data Sharing
We do not sell your personal data. We may share your information with:
- Accommodation providers, transport operators, and activity partners necessary to deliver your booked experiences
- Payment processors for secure transaction handling
- Email service providers for communication delivery
All third-party partners are contractually required to protect your data and use it only for the purposes specified.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
Cookies
Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at:
- Email: sales@ark-quests.com
- WhatsApp: +960 983 6636
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.